.portal-welcome{--welcome-paper: #f7f7f2;--welcome-ink: #193c44;--welcome-muted: #5f716f;--welcome-jade: #226e5d;--welcome-line: #dfe5dd;min-height:100svh;padding:0 48px;color:var(--welcome-ink);background:var(--welcome-paper)}.portal-welcome__wrap{width:min(1180px,100%);margin:0 auto}.portal-welcome__header{display:flex;align-items:center;justify-content:space-between;gap:24px;min-height:112px}.portal-welcome__brand{display:inline-flex;flex-shrink:0}.portal-welcome__brand img{display:block;width:164px;height:auto;mix-blend-mode:multiply}.portal-welcome__back,.portal-welcome__footer a{display:inline-flex;align-items:center;gap:8px;min-height:36px;color:var(--welcome-muted);text-decoration:none;font-size:13px}.portal-welcome__back:hover,.portal-welcome__footer a:hover{color:var(--welcome-jade)}.portal-welcome__body{display:grid;grid-template-columns:.95fr 1.05fr;min-height:564px;gap:clamp(40px,6vw,84px);align-items:center}.portal-welcome__photo{position:relative;min-width:0;height:100%;min-height:564px;margin:0;overflow:hidden;border-radius:18px 18px 96px;background:#24433b;isolation:isolate}.portal-welcome__photo>img{position:absolute;inset:0;width:100%;height:100%;object-fit:cover;object-position:43% center}.portal-welcome__photo:after{content:"";position:absolute;z-index:0;inset:0;background:linear-gradient(180deg,#0e272100 30%,#0e27214d 58%,#0e2721ed)}.portal-welcome__photo figcaption{position:absolute;z-index:1;left:36px;bottom:36px;right:32px;color:#fff}.portal-welcome__photo-label{font-size:12px;color:#e0e7d9}.portal-welcome__photo figcaption p{margin:14px 0 20px;font-size:clamp(30px,3.2vw,42px);line-height:1.14;font-weight:450;letter-spacing:-.04em}.portal-welcome__signature{font-family:Georgia,serif;font-size:20px;font-style:italic;color:#e4e8d9}.portal-welcome__content{min-width:0;padding:20px 0}.portal-welcome__eyebrow{display:inline-flex;align-items:center;gap:8px;margin-bottom:28px;font-size:12px;font-weight:500;color:var(--welcome-jade)}.portal-welcome__eyebrow>span{width:7px;height:7px;border-radius:50%;background:var(--welcome-jade)}.portal-welcome__greeting{margin:0 0 14px;font-size:15px;color:var(--welcome-muted)}.portal-welcome h1{margin:0;font-size:clamp(38px,4.25vw,59px);font-weight:500;line-height:1.1;letter-spacing:-.055em}.portal-welcome h1>span{color:var(--welcome-jade)}.portal-welcome__description{max-width:440px;margin:24px 0 28px;font-size:15px;line-height:1.8;color:var(--welcome-muted)}.portal-welcome__login{display:flex;align-items:center;justify-content:space-between;gap:28px;min-height:54px;width:min(100%,340px);padding:0 22px;border:1px solid #1b554c;border-radius:10px;color:#fff;background:var(--welcome-ink);font:inherit;font-size:14px;font-weight:500;cursor:pointer;transition:background .16s,box-shadow .16s}.portal-welcome__login:hover{background:var(--welcome-jade);box-shadow:0 4px 14px #193c441f}.portal-welcome__access-note{display:flex;align-items:center;gap:7px;margin:12px 0 30px;color:var(--welcome-muted);font-size:12px}.portal-welcome__invitation{display:flex;align-items:flex-start;gap:14px;padding-top:25px;border-top:1px solid var(--welcome-line)}.portal-welcome__invitation-icon{display:grid;place-items:center;width:42px;height:42px;flex-shrink:0;border-radius:50%;background:#e9eee3;color:var(--welcome-jade)}.portal-welcome__invitation strong{font-size:14px;font-weight:500}.portal-welcome__invitation p{margin:4px 0 6px;color:var(--welcome-muted);font-size:13px;line-height:1.6}.portal-welcome__invitation a{display:inline-flex;align-items:center;gap:4px;min-height:36px;color:var(--welcome-jade);font-size:13px;text-decoration:underline;text-underline-offset:4px}.portal-welcome__invitation a svg{width:14px;height:14px}.portal-welcome__features{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));margin-top:40px;padding:28px 0;border-top:1px solid var(--welcome-line);border-bottom:1px solid var(--welcome-line)}.portal-welcome__feature{display:flex;gap:15px;padding:0 30px;border-right:1px solid var(--welcome-line)}.portal-welcome__feature:first-child{padding-left:0}.portal-welcome__feature:last-child{border:0;padding-right:0}.portal-welcome__feature-icon{display:grid;place-items:center;flex-shrink:0;width:42px;height:42px;color:var(--welcome-jade);border-radius:12px;background:#e9eee3}.portal-welcome__feature h2{margin:0 0 7px;color:var(--welcome-ink);font-size:14px;font-weight:550}.portal-welcome__feature p{max-width:270px;margin:0;color:var(--welcome-muted);font-size:13px;line-height:1.75}.portal-welcome__footer{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:18px 0 22px;color:var(--welcome-muted);font-size:12px}.portal-welcome__footer a{font-size:12px}.portal-welcome :is(a,button):focus-visible{outline:3px solid #226e5d;outline-offset:5px;border-radius:4px}@media(min-height:960px)and (min-width:901px){.portal-welcome{display:grid;align-items:center}.portal-welcome__wrap{padding-bottom:24px}}@media(max-width:1000px){.portal-welcome{padding:0 32px}.portal-welcome__body{gap:36px}.portal-welcome__photo,.portal-welcome__body{min-height:540px}.portal-welcome h1{font-size:43px}.portal-welcome__feature{padding:0 18px}}@media(max-width:760px){.portal-welcome{padding:0 24px}.portal-welcome__header{min-height:90px}.portal-welcome__brand img{width:144px}.portal-welcome__back{font-size:12px}.portal-welcome__body{grid-template-columns:1fr;gap:26px}.portal-welcome__content{grid-row:1;padding:20px 0 0}.portal-welcome__eyebrow{margin-bottom:24px}.portal-welcome h1{font-size:clamp(38px,7.3vw,52px)}.portal-welcome__description{max-width:490px;margin:20px 0 24px}.portal-welcome__login{width:100%}.portal-welcome__access-note{margin-bottom:24px}.portal-welcome__invitation{padding-top:20px}.portal-welcome__photo{height:260px;min-height:0;border-radius:14px 14px 64px}.portal-welcome__photo>img{object-position:center 50%}.portal-welcome__photo figcaption{left:24px;bottom:24px}.portal-welcome__photo figcaption p{margin:8px 0 10px;font-size:30px}.portal-welcome__photo-label{font-size:11px}.portal-welcome__signature{font-size:17px}.portal-welcome__features{grid-template-columns:1fr;margin-top:28px;padding:0}.portal-welcome__feature,.portal-welcome__feature:first-child,.portal-welcome__feature:last-child{border:0;padding:20px 0}.portal-welcome__feature+.portal-welcome__feature{border-top:1px solid var(--welcome-line)}.portal-welcome__feature p{max-width:none}.portal-welcome__footer{align-items:flex-start;flex-direction:column;gap:8px;padding:22px 0 26px}}@media(prefers-reduced-motion:reduce){.portal-welcome__login{transition:none}}.portal-sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.client-shell{min-height:100vh;display:flex;flex-direction:column}.client-topbar{height:72px;padding:0 48px;display:flex;align-items:center;justify-content:space-between;gap:20px;border-bottom:1px solid var(--border);background:var(--bg-elev);position:sticky;top:0;z-index:20;flex-shrink:0}.portal-brand{display:flex;align-items:center;gap:10px;text-decoration:none;flex-shrink:0}.portal-brand img{border-radius:6px}.portal-wordmark{font-size:.92rem;font-weight:600;letter-spacing:-.01em;color:var(--fg);line-height:1.2}.portal-subbrand{font-family:var(--font-mono);font-size:9.5px;font-weight:500;letter-spacing:.1em;text-transform:uppercase;color:var(--fg-dim);line-height:1.2}.portal-nav{display:flex;gap:2px}.portal-nav-btn{padding:7px 14px;border-radius:8px;border:none;background:transparent;color:var(--fg-muted);font:inherit;font-size:.85rem;font-weight:500;cursor:pointer;transition:background .14s ease,color .14s ease;white-space:nowrap}.portal-nav-btn:hover{background:var(--bg-hover);color:var(--fg)}.portal-nav-btn.is-active{background:#1268d81a;color:var(--brand)}.user-chip{display:flex;align-items:center;gap:10px;flex-shrink:0}.user-chip__avatar{width:36px;height:36px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:12px;font-weight:600;color:#0a0d14;flex-shrink:0;background:linear-gradient(135deg,#f5d77b,#f59e0b)}.user-chip__name{font-size:13px;font-weight:500;color:var(--fg);line-height:1.2}.user-chip__role{font-family:var(--font-mono);font-size:10px;color:var(--fg-dim);line-height:1.2}.client-page{max-width:1180px;margin:0 auto;padding:36px 48px 80px;display:grid;gap:20px;width:100%}.portal-crumbs{display:flex;align-items:center;gap:8px;font-family:var(--font-mono);font-size:10.5px;font-weight:500;letter-spacing:.1em;text-transform:uppercase;color:var(--fg-dim)}.portal-crumbs__sep{opacity:.35}.portal-crumbs__link{cursor:pointer;transition:color .12s ease}.portal-crumbs__link:hover,.portal-crumbs__active{color:var(--fg-muted)}.hero-card{background:var(--bg-card);border:1px solid var(--border);border-radius:14px;padding:28px 32px;display:flex;align-items:center;justify-content:space-between;gap:24px;background-image:radial-gradient(ellipse at 80% 50%,rgb(18 104 216 / .06) 0%,transparent 70%)}.hero-card__greet{font-family:var(--font-mono);font-size:11px;font-weight:500;letter-spacing:.1em;text-transform:uppercase;color:var(--fg-dim);margin-bottom:8px}.hero-card__title{font-size:1.5rem;font-weight:600;letter-spacing:-.02em;color:var(--fg);margin:0 0 8px}.hero-card__sub{font-size:13.5px;color:var(--fg-muted);line-height:1.6;max-width:520px;margin:0}.portal-stats{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}.tickets-header{display:flex;justify-content:space-between;align-items:flex-end;gap:16px}.tickets-filter-btns{display:flex;gap:4px}.filter-btn{padding:5px 12px;border-radius:7px;border:1px solid transparent;background:transparent;color:var(--fg-muted);font:inherit;font-size:.8rem;font-weight:500;cursor:pointer;transition:background .12s ease,color .12s ease}.filter-btn:hover{background:var(--bg-hover);color:var(--fg)}.filter-btn.is-active{background:var(--bg-elev);border-color:var(--border);color:var(--fg)}.client-tickets{border:1px solid var(--border);border-radius:12px;overflow:hidden}.ticket-row{display:grid;grid-template-columns:80px 1fr auto auto auto;gap:16px;align-items:center;padding:14px 20px;border-bottom:1px solid var(--border);cursor:pointer;transition:background .12s ease}.ticket-row:last-child{border-bottom:none}.ticket-row:hover{background:var(--bg-hover)}.ticket-row__id{font-family:var(--font-mono);font-size:10.5px;font-weight:500;color:var(--fg-dim);letter-spacing:.04em}.ticket-row__title{font-size:13.5px;font-weight:500;color:var(--fg);line-height:1.35;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ticket-row__sub{font-size:11.5px;color:var(--fg-muted);margin-top:2px;font-family:var(--font-mono);letter-spacing:.02em}.client-tickets-empty{background:var(--bg-card);border:1px solid var(--border);border-radius:12px;padding:48px;text-align:center;font-size:13.5px;color:var(--fg-muted)}.reportar-grid{display:grid;grid-template-columns:1.4fr 1fr;gap:16px;align-items:start}.reportar-form-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin-bottom:16px}.priority-seg{display:grid;grid-template-columns:1fr 1fr 1fr;gap:6px}.priority-seg__btn{padding:8px 4px;border-radius:8px;border:1px solid var(--border);background:var(--bg-elev);color:var(--fg-muted);font:inherit;font-size:.82rem;font-weight:500;cursor:pointer;transition:background .12s ease,color .12s ease,border-color .12s ease;text-transform:capitalize;text-align:center}.priority-seg__btn:hover{background:var(--bg-hover);color:var(--fg)}.priority-seg__btn.is-active{background:#1268d81f;color:#2c8ff0;border-color:#1268d859}.dropzone{border:1px dashed var(--border-strong);border-radius:10px;padding:24px;text-align:center;color:var(--fg-muted);cursor:pointer;transition:border-color .14s ease,background .14s ease}.dropzone:hover{border-color:var(--brand);background:#1268d80a}.dropzone__icon{margin-bottom:8px;color:var(--fg-dim)}.dropzone__text{font-size:13px}.dropzone__link{color:#2c8ff0;cursor:pointer}.dropzone__hint{font-family:var(--font-mono);font-size:10.5px;color:var(--fg-dim);margin-top:6px}.reportar-tips{display:flex;flex-direction:column;gap:16px}.tips-card{background:var(--bg-card);border:1px solid var(--border);border-radius:12px;padding:18px 20px}.tip-list{display:grid;gap:12px;margin-top:10px}.tip-item{display:flex;gap:10px;align-items:flex-start}.tip-item__check{width:18px;height:18px;border-radius:50%;background:#13b8b01a;color:#13b8b0;display:grid;place-items:center;flex-shrink:0;font-size:10px;font-weight:600;border:1px solid rgb(19 184 176 / .3);margin-top:1px}.tip-item__text{font-size:12.5px;color:var(--fg-muted);line-height:1.55}.detalle-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;flex-wrap:wrap}.detalle-head__id{font-family:var(--font-mono);font-size:11px;color:var(--fg-dim);letter-spacing:.08em;margin-bottom:8px}.detalle-head__title{font-size:1.35rem;font-weight:600;letter-spacing:-.02em;color:var(--fg);margin:0 0 6px}.detalle-head__sub{font-family:var(--font-mono);font-size:11px;color:var(--fg-muted)}.detalle-head__pills{display:flex;gap:10px;align-items:center;flex-shrink:0;flex-wrap:wrap}.detalle-grid{display:grid;grid-template-columns:1.4fr 1fr;gap:16px;align-items:start}.detalle-col{display:flex;flex-direction:column;gap:16px}.conv-msgs{display:flex;flex-direction:column;gap:12px;margin-bottom:20px}.msg{border:1px solid var(--border);border-radius:10px;padding:14px 16px;border-left-width:2px}.msg--cliente{background:#ffffff06;border-left-color:#f5d77b}.msg--agente{background:#1268d814;border-left-color:#2c8ff0}.msg--sistema{background:#13b8b00f;border-left-color:#13b8b0}.msg__header{display:flex;justify-content:space-between;align-items:center;margin-bottom:8px}.msg__name{font-size:12.5px;font-weight:500;color:var(--fg)}.msg__time{font-family:var(--font-mono);font-size:10.5px;color:var(--fg-dim)}.msg__body{font-size:13px;color:var(--fg-muted);line-height:1.65}.reply-area{border-top:1px solid var(--border);padding-top:18px}.reply-footer{display:flex;justify-content:space-between;align-items:center;margin-top:10px}.progress-steps{display:grid;gap:14px;margin-top:6px}.progress-step{display:grid;grid-template-columns:24px 1fr;gap:12px;align-items:flex-start}.progress-step__dot{width:22px;height:22px;border-radius:50%;display:grid;place-items:center;font-size:11px;font-weight:600;flex-shrink:0;border:1px solid var(--border);transition:background .2s ease,color .2s ease}.progress-step__dot--done{background:#13b8b01f;color:#13b8b0;border-color:#13b8b066}.progress-step__dot--pending{background:#ffffff0a;color:var(--fg-dim)}.progress-step__label{font-size:13px;font-weight:500;color:var(--fg);line-height:1.3}.progress-step__label--dim{color:var(--fg-muted)}.progress-step__meta{font-family:var(--font-mono);font-size:10.5px;color:var(--fg-dim);margin-top:3px}.detail-rows{display:grid;gap:10px;margin-top:6px}.detail-row{display:flex;justify-content:space-between;align-items:center;gap:12px;font-size:12.5px}.detail-row__label{color:var(--fg-muted);flex-shrink:0}.detail-row__value{text-align:right}.detail-row__value--mono{font-family:var(--font-mono);font-size:12px;color:var(--fg)}.onboarding-page{min-height:100vh;display:grid;place-items:center;padding:40px 24px;background-image:radial-gradient(ellipse at 20% 30%,rgb(18 104 216 / .07) 0%,transparent 55%),radial-gradient(ellipse at 80% 70%,oklch(.7 .18 195 / .06) 0%,transparent 55%)}.onboarding__panel{width:min(540px,100%);background:var(--bg-card);border:1px solid var(--border);border-radius:16px;padding:36px 40px;display:grid;gap:0}.onboarding__brand{display:flex;align-items:center;gap:10px;margin-bottom:22px}.onboarding__invite{background:var(--bg-elev);border:1px solid var(--border);border-radius:10px;padding:12px 14px;font-size:12.5px;color:var(--fg-muted);line-height:1.55;margin-bottom:22px}.onboarding__invite strong{color:var(--fg)}.stepper{display:flex;gap:6px;margin-bottom:28px}.stepper__step{flex:1;height:3px;border-radius:999px;background:var(--border);transition:background .3s ease}.stepper__step.is-active{background:var(--brand)}.stepper__step.is-done{background:#13b8b0}.onboarding-form{display:grid;gap:12px;margin-bottom:22px}.onboarding-form .crm-field__label{margin-bottom:5px}.onboarding-success{display:grid;place-items:center;text-align:center;padding:16px 0 28px}.onboarding-success__check{width:64px;height:64px;border-radius:50%;background:#13b8b01a;color:#13b8b0;display:grid;place-items:center;border:1px solid rgb(19 184 176 / .4);margin-bottom:18px}.onboarding-success__title{font-size:1.25rem;font-weight:600;letter-spacing:-.01em;color:var(--fg);margin:0 0 8px}.onboarding-success__sub{font-size:13px;color:var(--fg-muted);margin:0;line-height:1.6;max-width:320px}.onboarding-footer{font-family:var(--font-mono);font-size:10.5px;color:var(--fg-dim);text-align:center;letter-spacing:.04em;margin-top:22px}.portal-field{display:grid;gap:6px}.portal-textarea{width:100%;padding:12px 14px;border-radius:10px;border:1px solid var(--border);background:var(--bg-elev);color:var(--fg);font:inherit;font-size:13.5px;resize:vertical;line-height:1.55;transition:border-color .15s ease,box-shadow .15s ease}.portal-textarea:focus{outline:none;border-color:var(--brand);box-shadow:0 0 0 3px #1268d81f}.portal-form-footer{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-top:20px;flex-wrap:wrap}.portal-btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:40px;padding:0 18px;border-radius:10px;border:none;background:var(--brand);color:#fff;font:inherit;font-size:.875rem;font-weight:500;cursor:pointer;transition:opacity .14s ease,transform .14s ease;box-shadow:0 0 0 1px var(--brand-deep),0 4px 12px -4px var(--glow);text-decoration:none}.portal-btn:hover{opacity:.9;transform:translateY(-1px)}.portal-btn--full{width:100%;height:46px;font-size:.9375rem}.portal-btn--ghost{background:transparent;border:1px solid var(--border);color:var(--fg-muted);box-shadow:none}.portal-btn--ghost:hover{background:var(--bg-hover);color:var(--fg);transform:none;opacity:1}.portal-btn--sm{min-height:34px;padding:0 14px;border-radius:8px;font-size:.8125rem}.factura-search-wrap{position:relative;display:flex;align-items:center}.factura-search-icon{position:absolute;left:11px;color:var(--fg-dim);pointer-events:none}.factura-search{padding-left:32px!important;width:220px}.facturas-list{border:1px solid var(--border);border-radius:12px;overflow:hidden}.factura-row{border-bottom:1px solid var(--border)}.factura-row:last-child{border-bottom:none}.factura-row__head{width:100%;display:grid;grid-template-columns:190px 90px 1fr auto auto 20px;gap:16px;align-items:center;padding:14px 20px;background:transparent;border:none;cursor:pointer;text-align:left;transition:background .12s ease}.factura-row__head:hover{background:var(--bg-hover)}.factura-row.is-expanded .factura-row__head{background:#1268d80a;border-bottom:1px solid var(--border)}.factura-row__number{font-family:var(--font-mono);font-size:11px;font-weight:500;color:var(--fg);letter-spacing:.03em;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.factura-row__date{font-family:var(--font-mono);font-size:11.5px;color:var(--fg-muted);white-space:nowrap}.factura-row__client{min-width:0}.factura-row__client-name{display:block;font-size:13.5px;font-weight:500;color:var(--fg);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.factura-row__rtn{display:block;font-family:var(--font-mono);font-size:10.5px;color:var(--fg-dim);margin-top:2px}.factura-row__total{font-size:13.5px;font-weight:600;color:var(--fg);white-space:nowrap;font-family:var(--font-mono)}.factura-row__chevron{color:var(--fg-dim);transition:transform .2s ease;flex-shrink:0}.factura-row.is-expanded .factura-row__chevron{transform:rotate(180deg)}.factura-row__body{padding:20px 24px;background:var(--bg-elev);display:grid;gap:16px}.factura-billto{font-size:12.5px}.factura-billto__label{font-family:var(--font-mono);font-size:10px;text-transform:uppercase;letter-spacing:.1em;color:var(--fg-dim);margin-bottom:4px}.factura-billto__name{font-weight:500;color:var(--fg);margin-bottom:2px}.factura-billto__detail{color:var(--fg-muted)}.factura-void-note{display:flex;align-items:flex-start;gap:8px;padding:10px 14px;background:#f8717112;border:1px solid rgba(248,113,113,.25);border-radius:8px;font-size:12.5px;color:#fca5a5;line-height:1.5}.factura-void-note svg{flex-shrink:0;margin-top:1px}.factura-items{border:1px solid var(--border);border-radius:8px;overflow:hidden}.factura-items__head{display:grid;grid-template-columns:1fr 70px 110px 110px;gap:12px;padding:8px 14px;background:var(--bg-card);border-bottom:1px solid var(--border);font-family:var(--font-mono);font-size:10px;text-transform:uppercase;letter-spacing:.08em;color:var(--fg-dim)}.factura-items__row{display:grid;grid-template-columns:1fr 70px 110px 110px;gap:12px;padding:10px 14px;font-size:13px;color:var(--fg-muted);border-bottom:1px solid var(--border)}.factura-items__row:last-child{border-bottom:none}.factura-items__row span:first-child{color:var(--fg)}.text-right{text-align:right;font-family:var(--font-mono);font-size:12px}.factura-totals{display:flex;flex-direction:column;gap:6px;align-items:flex-end}.factura-total-row{display:flex;gap:32px;align-items:center;font-size:12.5px}.factura-total-row__label{color:var(--fg-muted);min-width:80px;text-align:right}.factura-total-row__value{font-family:var(--font-mono);font-size:12.5px;color:var(--fg);min-width:120px;text-align:right}.factura-total-row--main{padding-top:8px;border-top:1px solid var(--border);font-weight:600}.factura-total-row--main .factura-total-row__label{font-size:13.5px;color:var(--fg)}.factura-total-row--main .factura-total-row__value{font-size:14px}.factura-body-foot{display:flex;justify-content:space-between;align-items:flex-end;gap:16px;padding-top:14px;border-top:1px solid var(--border);flex-wrap:wrap}.factura-cai-label{font-family:var(--font-mono);font-size:10px;text-transform:uppercase;letter-spacing:.1em;color:var(--fg-dim);margin-bottom:4px}.factura-cai-value{font-family:var(--font-mono);font-size:11.5px;color:var(--fg-muted);word-break:break-all}.soporte-hero{background:var(--bg-card);border:1px solid var(--border);border-radius:14px;padding:28px 32px;display:flex;align-items:center;justify-content:space-between;gap:24px;background-image:radial-gradient(ellipse at 80% 50%,rgb(18 104 216 / .06) 0%,transparent 70%)}.soporte-hero__eyebrow{font-family:var(--font-mono);font-size:11px;font-weight:500;letter-spacing:.1em;text-transform:uppercase;color:var(--fg-dim);margin-bottom:8px;display:flex;align-items:center;gap:7px}.soporte-hero__title{font-size:1.5rem;font-weight:600;letter-spacing:-.02em;color:var(--fg);margin:0 0 8px}.soporte-hero__sub{font-size:13.5px;color:var(--fg-muted);line-height:1.6;max-width:520px;margin:0}.soporte-grid{display:grid;grid-template-columns:1.4fr 1fr;gap:16px;align-items:start}.faq-list{display:flex;flex-direction:column;gap:0;border:1px solid var(--border);border-radius:10px;overflow:hidden}.faq-item{border-bottom:1px solid var(--border)}.faq-item:last-child{border-bottom:none}.faq-item__q{width:100%;display:flex;align-items:center;justify-content:space-between;gap:12px;padding:14px 16px;border:none;background:transparent;color:var(--fg);font:inherit;font-size:13.5px;font-weight:500;cursor:pointer;text-align:left;transition:background .12s ease}.faq-item__q:hover{background:var(--bg-hover)}.faq-item.is-open .faq-item__q{background:#1268d80d;color:#2c8ff0}.faq-item__chevron{flex-shrink:0;color:var(--fg-dim);transition:transform .2s ease}.faq-item.is-open .faq-item__chevron{transform:rotate(180deg);color:#2c8ff0}.faq-item__a{padding:12px 16px 16px;font-size:13px;color:var(--fg-muted);line-height:1.65;border-top:1px solid var(--border)}.channel-list{display:flex;flex-direction:column}.channel-item{display:flex;align-items:center;gap:14px;padding:14px 0}.channel-divider{height:1px;background:var(--border)}.channel-icon{width:38px;height:38px;border-radius:10px;display:grid;place-items:center;flex-shrink:0}.channel-icon--teal{background:#13b8b01a;color:#13b8b0;border:1px solid rgb(19 184 176 / .25)}.channel-icon--indigo{background:#1268d81a;color:#2c8ff0;border:1px solid rgb(18 104 216 / .25)}.channel-icon--yellow{background:#f5d77b1a;color:#f5d77b;border:1px solid rgba(245,215,123,.25)}.channel-item__info{flex:1;min-width:0}.channel-item__label{font-size:13.5px;font-weight:500;color:var(--fg);line-height:1.3}.channel-item__detail{font-family:var(--font-mono);font-size:11.5px;color:var(--fg-muted);margin-top:2px}.channel-item__note{font-size:11.5px;color:var(--fg-dim);margin-top:2px}.plan-badge{display:flex;align-items:center;gap:12px;margin:8px 0 16px}.sla-detail-list{display:flex;flex-direction:column;gap:12px}.sla-detail-row{display:flex;justify-content:space-between;align-items:center;gap:12px;font-size:12.5px;padding-bottom:12px;border-bottom:1px solid var(--border)}.sla-detail-row:last-child{border-bottom:none;padding-bottom:0}.sla-detail-row--col{flex-direction:column;align-items:flex-start;gap:8px}.sla-detail-row__label{color:var(--fg-muted);flex-shrink:0}.sla-detail-row__value{font-size:12.5px;color:var(--fg);text-align:right;font-family:var(--font-mono)}.sla-cats{display:flex;flex-wrap:wrap;gap:6px}.sla-cat{font-size:11.5px;padding:3px 9px;border-radius:6px;background:var(--bg-elev);border:1px solid var(--border);color:var(--fg-muted);font-family:var(--font-mono)}.status-overall-dot{width:8px;height:8px;border-radius:50%;flex-shrink:0}.status-overall-dot--ok{background:#34d399;box-shadow:0 0 6px #34d399}.status-overall-dot--warn{background:#f1a22e;box-shadow:0 0 6px #f1a22e}.status-rows{display:flex;flex-direction:column;gap:10px}.status-service-row{display:flex;justify-content:space-between;align-items:center;font-size:12.5px}.status-service-row__label{color:var(--fg-muted)}.status-service-dot{width:7px;height:7px;border-radius:50%;flex-shrink:0}.status-service-dot--ok{background:#34d399}.status-service-dot--warn{background:#f1a22e}.portal-landing{min-height:100vh;display:grid;place-items:center;padding:40px 24px;background-image:radial-gradient(ellipse at 15% 25%,rgb(18 104 216 / .09) 0%,transparent 55%),radial-gradient(ellipse at 85% 75%,oklch(.7 .18 195 / .07) 0%,transparent 55%)}.portal-landing__panel{width:min(580px,100%);display:flex;flex-direction:column}.portal-landing__brand{display:flex;align-items:center;gap:10px;margin-bottom:44px}.portal-landing__eyebrow{font-family:var(--font-mono);font-size:10.5px;font-weight:500;letter-spacing:.12em;text-transform:uppercase;color:var(--brand);margin-bottom:14px;display:flex;align-items:center;gap:8px}.portal-landing__title{font-size:2.1rem;font-weight:700;letter-spacing:-.03em;color:var(--fg);margin:0 0 14px;line-height:1.2}.portal-landing__sub{font-size:14.5px;color:var(--fg-muted);line-height:1.65;margin:0 0 36px}.portal-landing__features{display:grid;grid-template-columns:repeat(3,1fr);gap:12px;margin-bottom:28px}.portal-landing__feat{background:var(--bg-card);border:1px solid var(--border);border-radius:12px;padding:16px}.portal-landing__feat-icon{width:32px;height:32px;border-radius:8px;display:grid;place-items:center;margin-bottom:10px}.portal-landing__feat-title{font-size:13px;font-weight:600;color:var(--fg);margin-bottom:4px}.portal-landing__feat-desc{font-size:12px;color:var(--fg-muted);line-height:1.55}.portal-landing__footer{font-family:var(--font-mono);font-size:10.5px;color:var(--fg-dim);text-align:center;letter-spacing:.04em;margin-top:20px}@media(max-width:1100px){.client-topbar{padding:0 24px}.client-page{padding:28px 24px 60px}}@media(max-width:900px){.reportar-grid,.detalle-grid,.soporte-grid{grid-template-columns:1fr}.portal-stats{grid-template-columns:1fr 1fr}}@media(max-width:820px){.factura-row__head{grid-template-columns:1fr auto 20px;grid-template-rows:auto auto;row-gap:4px}.factura-row__number{grid-column:1;grid-row:1}.factura-row__date{display:none}.factura-row__client{grid-column:1 / -1;grid-row:2}.factura-row__total{grid-column:2;grid-row:1}.factura-row__chevron{grid-column:3;grid-row:1}.factura-row__head>.crm-pill{grid-column:1;grid-row:3;justify-self:start}.factura-items__head,.factura-items__row{grid-template-columns:1fr 55px 90px}.factura-items__head span:nth-child(3),.factura-items__row span:nth-child(3){display:none}.factura-search{width:160px}}@media(max-width:760px){.client-topbar{padding:12px 16px;height:auto;min-height:60px;flex-wrap:wrap;gap:10px}.portal-nav{order:3;width:100%;overflow-x:auto;padding-bottom:2px}.client-page{padding:20px 16px 48px}.hero-card,.soporte-hero{flex-direction:column;align-items:flex-start;padding:20px}.ticket-row{grid-template-columns:70px 1fr;grid-template-rows:auto auto auto;gap:6px 10px;padding:12px 14px}.ticket-row>*:nth-child(n+3){grid-column:2}.portal-stats{grid-template-columns:1fr}}@media(max-width:540px){.onboarding__panel{padding:24px 20px}.reportar-form-grid,.portal-landing__features{grid-template-columns:1fr}.portal-landing__title{font-size:1.65rem}}.client-shell,.portal-landing,.onboarding-page{--portal-navy: var(--workspace-navigation);--portal-ink: var(--workspace-ink);--portal-blue: var(--workspace-primary);--portal-blue-bright: var(--workspace-primary);--portal-teal: var(--workspace-success);--portal-orange: var(--workspace-warning);--portal-coral: var(--workspace-danger);--portal-canvas: var(--workspace-canvas);--portal-line: var(--workspace-line);--portal-muted: var(--workspace-muted);--bg: var(--portal-canvas);--bg-elev: #fff;--bg-card: #fff;--bg-hover: #edf4f8;--border: var(--portal-line);--border-strong: var(--workspace-line-strong);--fg: var(--portal-ink);--fg-muted: var(--portal-muted);--fg-dim: #526a7e;--brand: var(--portal-blue);--brand-deep: var(--workspace-primary-hover);color:var(--portal-ink)}.client-shell{display:block;min-height:100vh;background-color:var(--portal-canvas);background-image:none}.client-topbar{position:fixed;inset:0 auto 0 0;z-index:30;width:244px;height:100vh;padding:18px 16px 20px;flex-direction:column;align-items:stretch;justify-content:flex-start;gap:0;border:0;border-right:1px solid var(--portal-line);background:var(--portal-navy);box-shadow:none}.portal-brand{display:grid;gap:10px;margin-bottom:38px}.portal-brand__logo-wrap{height:68px;display:grid;place-items:center;padding:8px 12px;overflow:hidden;border-radius:13px;background:#fff;box-shadow:var(--workspace-shadow)}.portal-brand .portal-brand__logo{display:block;width:100%;height:52px;object-fit:contain;border-radius:0}.portal-brand__context{padding:0 10px;color:var(--portal-muted);font-family:var(--font-mono);font-size:9px;font-weight:500;letter-spacing:.12em;text-transform:uppercase}.portal-nav{display:grid;gap:8px;width:100%}.portal-nav:before{content:"Navegacion";padding:0 12px 6px;color:var(--portal-muted);font-family:var(--font-mono);font-size:9px;letter-spacing:.12em;text-transform:uppercase}.portal-nav-btn{position:relative;min-height:44px;padding:0 14px 0 34px;border:1px solid transparent;border-radius:10px;color:var(--portal-ink);font-size:13px;font-weight:500;text-align:left}.client-topbar>.user-chip{margin-top:auto}.portal-nav-btn:before{content:"";position:absolute;left:16px;width:6px;height:6px;border-radius:50%;background:var(--portal-muted)}.portal-nav-btn:hover{color:var(--portal-blue);background:var(--workspace-selected)}.portal-nav-btn.is-active{color:var(--portal-blue);border-color:color-mix(in srgb,var(--portal-blue) 24%,var(--portal-line));background:var(--workspace-selected);box-shadow:inset 3px 0 0 var(--portal-blue)}.portal-nav-btn.is-active:before{background:var(--portal-blue);box-shadow:none}.client-topbar>[data-radix-menu-root],.client-topbar>div:last-child{margin-top:auto}.user-chip{width:100%;min-height:58px;display:flex;align-items:center;gap:10px;padding:10px;border:1px solid var(--portal-line);border-radius:12px;background:var(--workspace-surface);cursor:pointer;text-align:left}.user-chip:hover{background:var(--workspace-selected);border-color:var(--workspace-line-strong)}.user-chip__avatar{width:34px;height:34px;color:#fff;background:var(--portal-blue)}.user-chip__name{color:var(--portal-ink)}.user-chip__role{color:var(--portal-muted)}.user-chip__chevron{margin-left:auto;color:var(--portal-muted);flex-shrink:0}.client-page{width:auto;max-width:1440px;min-height:100vh;margin:0 auto 0 244px;padding:48px clamp(32px,4vw,68px) 88px;gap:24px}.portal-page-intro{display:flex;align-items:flex-end;justify-content:space-between;gap:24px;margin-bottom:4px}.portal-page-intro__eyebrow,.hero-card__greet,.crm-top-bar__sub,.c360-eyebrow,.crm-stat__label,.portal-crumbs,.soporte-hero__eyebrow{color:var(--portal-muted);font-family:var(--font-mono);font-size:10px;font-weight:500;letter-spacing:.1em;text-transform:uppercase}.portal-page-intro__eyebrow{margin-bottom:8px;color:var(--portal-teal)}.portal-page-intro h1{margin:0;color:var(--portal-ink);font-size:clamp(1.8rem,3vw,2.35rem);line-height:1.1;letter-spacing:-.035em}.portal-page-intro p{margin:8px 0 0;color:var(--portal-muted);font-size:13.5px}.portal-plan-pill{flex-shrink:0;padding:7px 14px;border:1px solid color-mix(in srgb,var(--success) 25%,var(--border));border-radius:999px;color:var(--success);background:var(--workspace-success-bg);font-family:var(--font-mono);font-size:10px;letter-spacing:.08em;text-transform:uppercase}.hero-card,.soporte-hero{position:relative;isolation:isolate;min-height:176px;padding:30px 32px;overflow:hidden;border-color:var(--portal-line);border-radius:18px;background:linear-gradient(110deg,var(--workspace-selected),#f0f7f4);box-shadow:0 16px 36px #10244a0d}.hero-card:after,.soporte-hero:after{display:none;content:"";position:absolute;z-index:-1;top:-52px;right:30px;width:150px;height:240px;border:22px solid rgb(44 143 240 / .08);border-left-color:#f1a22e17;border-radius:50%;transform:rotate(-32deg)}.hero-card__title,.soporte-hero__title{color:var(--portal-ink);font-size:clamp(1.55rem,2.6vw,2rem);font-weight:650}.hero-card__sub,.soporte-hero__sub{max-width:620px;color:var(--portal-muted)}.portal-stats{gap:14px}.portal-stats .crm-stat{position:relative;min-height:128px;padding:20px;gap:8px;overflow:hidden;border:1px solid var(--portal-line);border-radius:16px;background:#fff;box-shadow:0 12px 26px #10244a0b}.portal-stats .crm-stat:before{content:"";position:absolute;inset:0 0 auto;height:3px;background:var(--portal-blue-bright)}.portal-stats .crm-stat--teal:before{background:var(--portal-teal)}.portal-stats .crm-stat--yellow:before{background:var(--portal-orange)}.portal-stats .crm-stat--rose:before{background:var(--portal-coral)}.portal-stats .crm-stat__value{color:var(--portal-ink);font-size:2rem;font-weight:650}.portal-stats .crm-stat__desc{color:var(--portal-muted)}.c360-card,.tips-card,.client-tickets,.client-tickets-empty,.facturas-list{border-color:var(--portal-line);border-radius:16px;background:#fff;box-shadow:0 14px 32px #10244a0b}.c360-card{padding:24px 26px}.tips-card{padding:20px 22px}.tickets-header{margin-top:4px}.tickets-filter-btns{padding:3px;border:1px solid var(--portal-line);border-radius:10px;background:#fff}.filter-btn{color:var(--portal-muted)}.filter-btn.is-active{color:#fff;border-color:var(--portal-blue);background:var(--portal-blue)}.ticket-row{min-height:68px;border-color:var(--portal-line)}.ticket-row:hover{background:#f7faff}.ticket-row__id{color:var(--fg-dim)}.ticket-row__title{color:var(--portal-ink);font-weight:600}.ticket-row__sub{color:var(--portal-muted)}.portal-btn{min-height:42px;border-radius:9px;background:var(--portal-blue);font-weight:650;box-shadow:0 8px 20px #1268d82e}.portal-btn:hover{opacity:1;background:var(--brand-deep);box-shadow:0 4px 12px #1832471f}.portal-btn:disabled{cursor:not-allowed;opacity:.48;transform:none;box-shadow:none}.portal-btn--ghost{color:var(--portal-ink);border-color:var(--portal-line);background:#fff;box-shadow:none}.portal-btn--ghost:hover{color:var(--portal-blue);border-color:#a9c7e9;background:#f5f9fe;box-shadow:none}.portal-btn:focus-visible,.portal-nav-btn:focus-visible,.filter-btn:focus-visible,.priority-seg__btn:focus-visible,.user-chip:focus-visible,.factura-row__head:focus-visible,.portal-crumbs__link:focus-visible,.crm-input:focus-visible,.crm-select:focus-visible,.portal-textarea:focus-visible{outline:3px solid rgb(44 143 240 / .4);outline-offset:2px}.crm-input,.crm-select,.portal-textarea{border-color:var(--portal-line);color:var(--portal-ink);background:#fff}.crm-input::placeholder,.portal-textarea::placeholder{color:#93a3b6}.crm-field__label{color:var(--portal-muted)}.portal-alert{padding:10px 12px;border:1px solid;border-radius:9px;font-size:12.5px;line-height:1.5}.portal-alert--error{margin-bottom:12px;color:#9f321e;border-color:#f0643b57;background:#f0643b17}.priority-seg__btn{color:var(--portal-muted);border-color:var(--portal-line);background:#f8fafc}.priority-seg__btn.is-active{color:#0c5bbb;border-color:#1268d866;background:#1268d814}.msg{border-color:var(--portal-line)}.msg--cliente{border-left-color:var(--portal-orange);background:#fffbf4}.msg--agente{border-left-color:var(--portal-blue);background:#f2f7fd}.msg--sistema{border-left-color:var(--portal-teal);background:#f1fbfa}.msg__name,.detail-row__value,.factura-row__number,.factura-row__client-name,.factura-row__total{color:var(--portal-ink)}.msg__body,.detail-row__label{color:var(--portal-muted)}.progress-step__dot--pending{color:#8495aa;background:#f5f7fa}.progress-step__dot--done{color:#087d79;background:#13b8b01a}.factura-row__head{color:var(--portal-ink)}.factura-row__head:hover{background:#f7faff}.factura-row.is-expanded .factura-row__head{background:#f1f7fd}.factura-row__body{background:#f8fafc}.factura-items{border-color:var(--portal-line);background:#fff}.factura-items__head{color:var(--portal-muted);background:#edf3f8}.factura-items__row{color:var(--portal-muted)}.factura-void-note{color:#a33722;background:#f0643b14;border-color:#f0643b4d}.faq-list,.faq-list .ui-accordion-item{border-color:var(--portal-line)}.faq-list .ui-accordion-trigger{color:var(--portal-ink);background:#fff}.faq-list .ui-accordion-trigger:hover{color:var(--portal-blue);background:#f5f9fe}.faq-list .ui-accordion-body{color:var(--portal-muted);background:#f8fafc}.channel-icon--teal{color:#087d79}.channel-icon--indigo{color:var(--portal-blue)}.channel-icon--yellow{color:#a65f00}.sla-cat{color:var(--portal-muted);background:#f5f8fb}.status-overall-dot--ok{box-shadow:0 0 0 4px #34d39926}.portal-landing,.onboarding-page{position:relative;overflow:hidden;background-color:var(--portal-canvas);background-image:radial-gradient(ellipse at 15% 10%,var(--workspace-selected),transparent 60%)}.portal-landing:before,.onboarding-page:before{content:"";position:absolute;inset:0 auto 0 0;width:4px;background:var(--portal-blue)}.portal-landing__panel,.onboarding__panel{position:relative;z-index:1;border:1px solid var(--portal-line);border-radius:20px;background:#fffffff5;box-shadow:var(--workspace-shadow-lg)}.portal-landing__panel{width:min(720px,100%);padding:38px 42px 32px}.onboarding__panel{width:min(560px,100%);padding:34px 40px}.portal-landing__brand,.onboarding__brand{justify-content:space-between;gap:16px;padding-bottom:20px;border-bottom:1px solid var(--portal-line)}.portal-landing__brand img,.onboarding__brand img{width:180px;height:56px;object-fit:contain}.portal-landing__brand span,.onboarding__brand span{color:var(--portal-muted);font-family:var(--font-mono);font-size:10px;letter-spacing:.1em;text-transform:uppercase}.portal-landing__brand{margin-bottom:34px}.onboarding__brand{margin-bottom:26px}.portal-landing__title{color:var(--portal-ink);font-size:clamp(2rem,5vw,3.2rem);line-height:1.05}.portal-landing__sub{max-width:590px;color:var(--portal-muted)}.portal-landing__features{gap:14px}.portal-landing__feat{border-color:var(--portal-line);border-radius:14px;background:#f8fafc}.portal-landing__feat-title{color:var(--portal-ink)}.portal-landing__feat-desc,.portal-landing__footer,.onboarding-footer{color:var(--portal-muted)}.onboarding__invite{color:var(--portal-muted);border-color:var(--portal-line);background:#f2f7fd}.onboarding__invite strong{color:var(--portal-ink)}.onboarding-success__check{color:#087d79}@media(max-width:980px){.client-topbar{position:sticky;inset:0;width:100%;height:auto;min-height:76px;padding:10px 20px;flex-direction:row;align-items:center;gap:18px;border-right:0;border-bottom:1px solid var(--portal-line)}.portal-brand{display:flex;align-items:center;margin:0}.portal-brand__logo-wrap{width:154px;height:52px;padding:5px 9px}.portal-brand .portal-brand__logo{height:42px}.portal-brand__context,.portal-nav:before{display:none}.portal-nav{display:flex;justify-content:center;gap:3px;margin-left:auto}.portal-nav-btn{min-height:38px;padding:0 10px;text-align:center}.portal-nav-btn:before{display:none}.client-topbar>[data-radix-menu-root],.client-topbar>div:last-child{margin-top:0}.user-chip{width:auto;min-height:48px;padding:6px 8px}.client-topbar>.user-chip{margin-top:0}.user-chip__name,.user-chip__role,.user-chip__chevron{display:none}.client-page{max-width:1320px;min-height:calc(100vh - 76px);margin:0 auto;padding:36px 28px 72px}}@media(max-width:720px){.client-topbar{position:sticky;flex-wrap:wrap;padding:10px 14px 8px;gap:8px}.portal-brand__logo-wrap{width:132px;height:46px}.portal-brand .portal-brand__logo{height:37px}.user-chip{margin-left:auto}.portal-nav{order:3;width:100%;justify-content:flex-start;overflow-x:auto;padding:2px 0}.portal-nav-btn{flex:1 0 auto;min-height:36px}.client-page{padding:28px 16px 56px;gap:18px}.portal-page-intro{align-items:flex-start}.portal-page-intro p{max-width:460px}.hero-card,.soporte-hero{min-height:0;padding:24px 20px}.hero-card:after,.soporte-hero:after{right:-70px}.portal-landing,.onboarding-page{padding:24px 16px 24px 24px}.portal-landing__panel,.onboarding__panel{padding:28px 24px}.portal-landing__brand img,.onboarding__brand img{width:150px;height:48px}.portal-landing__features{grid-template-columns:1fr}.portal-landing__feat{display:grid;grid-template-columns:36px 1fr;column-gap:12px}.portal-landing__feat-icon{grid-row:1 / 3;margin:0}.portal-landing__feat-title,.portal-landing__feat-desc{grid-column:2}}@media(max-width:520px){.portal-page-intro{display:block}.portal-plan-pill{display:inline-block;margin-top:14px}.portal-landing__brand,.onboarding__brand{align-items:flex-start;flex-direction:column}.portal-landing__title{font-size:2rem}.portal-form-footer{align-items:stretch;flex-direction:column-reverse}.portal-form-footer .portal-btn{width:100%}.tickets-header{align-items:flex-start;flex-direction:column}.tickets-filter-btns{width:100%;overflow-x:auto}.filter-btn{flex:1}.factura-search-wrap,.factura-search{width:100%}.factura-row__head{padding:14px}.factura-row__body{padding:16px 14px}.factura-items{overflow-x:auto}.factura-items__head,.factura-items__row{min-width:390px}.channel-item{align-items:flex-start;flex-wrap:wrap}}.hd-shell{--hd-ink: #183247;--hd-muted: #61736f;--hd-primary: #20575d;--hd-jade: #226e5d;--hd-line: #dfe6e2;--hd-canvas: #f5f7f5;--brand: var(--hd-primary);--brand-deep: #173f46;--portal-blue: var(--hd-primary);--border: var(--hd-line);--portal-line: var(--hd-line);--workspace-selected: #e8f1ed;--workspace-shadow: 0 2px 8px rgb(24 50 71 / .025);color:var(--hd-ink);background:var(--hd-canvas);min-height:100svh;font-size:14px}.hd-shell button,.hd-shell input,.hd-shell textarea,.hd-shell select{font-family:inherit}.hd-shell button{cursor:pointer}.hd-shell button:disabled{cursor:not-allowed;opacity:.5}.hd-shell :is(button,a,input,select,textarea):focus-visible{outline:3px solid #368d79;outline-offset:3px}.hd-shell svg{flex-shrink:0}.hd-skip{position:fixed;z-index:100;top:-70px;left:16px;padding:12px 18px;color:#fff;background:var(--hd-primary);border-radius:8px}.hd-skip:focus{top:12px}.hd-sidebar{position:fixed;z-index:45;inset:0 auto 0 0;display:flex;flex-direction:column;width:246px;padding:24px 18px 18px;border-right:1px solid var(--hd-line);background:#fbfcf9;overflow-y:auto}.hd-sidebar-brand{display:flex;align-items:center;justify-content:space-between;padding:0 10px 25px}.hd-sidebar-brand img{display:block;width:158px;height:auto;mix-blend-mode:multiply}.hd-workspace{display:flex;align-items:center;gap:10px;padding:15px 8px 22px;border-top:1px solid var(--hd-line)}.hd-workspace-symbol{display:grid;place-items:center;width:34px;height:34px;border:1px solid #cbded5;border-radius:9px;background:#e9f1e8;color:var(--hd-jade);font-weight:650}.hd-workspace strong,.hd-workspace span:not(.hd-workspace-symbol){display:block}.hd-workspace strong{font-size:12px;font-weight:550}.hd-workspace div>span{margin-top:3px;font-size:11px;color:var(--hd-muted)}.hd-new-ticket{display:flex;align-items:center;justify-content:center;gap:9px;min-height:44px;margin:0 0 24px;border:0;border-radius:8px;background:var(--hd-primary);color:#fff;font-size:13px;font-weight:550}.hd-new-ticket:hover{background:#173f46}.hd-sidebar nav{display:grid;gap:6px}.hd-nav-item{display:flex;align-items:center;gap:11px;width:100%;min-height:44px;padding:10px 12px;border:1px solid transparent;border-radius:8px;background:transparent;color:#526964;text-align:left;font-size:13px}.hd-nav-item:hover{background:#eef3ef;color:var(--hd-primary)}.hd-nav-item.is-active{color:var(--hd-primary);border-color:#d7e5df;background:#e8f1ed;font-weight:600}.hd-nav-count{display:grid;place-items:center;min-width:21px;height:21px;padding:0 5px;margin-left:auto;border-radius:6px;background:#f9edce;color:#79561a;font-size:11px}.hd-sidebar-help{margin-top:auto;padding:32px 10px 20px}.hd-sidebar-help>svg{color:var(--hd-jade);margin-bottom:10px}.hd-sidebar-help>strong{display:block;font-size:12px;font-weight:550}.hd-sidebar-help p{margin:8px 0 12px;font-size:12px;line-height:1.7;color:var(--hd-muted)}.hd-sidebar-help button{display:inline-flex;align-items:center;gap:8px;padding:4px 0;border:0;background:none;color:var(--hd-jade);font-size:12px}.hd-sidebar-help button svg,.hd-site-link svg{width:15px;height:15px}.hd-site-link{display:flex;align-items:center;justify-content:space-between;padding:16px 10px 0;border-top:1px solid var(--hd-line);color:var(--hd-muted);text-decoration:none;font-size:11px}.hd-workarea{min-width:0;margin-left:246px;display:flex;flex-direction:column;min-height:100svh}.hd-topbar{position:sticky;z-index:30;top:0;display:flex;align-items:center;justify-content:space-between;gap:20px;min-height:76px;padding:12px 32px;border-bottom:1px solid var(--hd-line);background:#fff}.hd-breadcrumb{display:flex;align-items:center;gap:12px;min-width:0;font-size:12px}.hd-breadcrumb>span{color:var(--hd-muted);white-space:nowrap}.hd-breadcrumb>strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:12px;font-weight:550}.hd-topbar-actions{display:flex;align-items:center;gap:16px}.hd-global-search{display:flex;align-items:center;gap:8px;width:230px;padding:6px 10px;border:1px solid var(--hd-line);border-radius:8px;background:#f8faf8;color:var(--hd-muted)}.hd-global-search>svg{width:16px;height:16px}.hd-global-search input{min-width:0;width:100%;height:24px;border:0;background:none;color:var(--hd-ink);font-size:12px}.hd-global-search button{flex-shrink:0;border:0;background:none;color:var(--hd-muted)}.hd-icon-button{display:inline-grid;place-items:center;width:38px;height:38px;padding:0;border:1px solid var(--hd-line);border-radius:8px;background:#fff;color:var(--hd-muted)}.hd-icon-button:hover{color:var(--hd-primary);background:#edf4f0}.hd-profile{display:flex;align-items:center;gap:10px;padding:0;border:0;background:none;text-align:left}.hd-profile>span{display:grid;place-items:center;width:36px;height:36px;border:1px solid #cbded5;border-radius:50%;background:#e8f1e8;color:var(--hd-jade);font-size:12px;font-weight:600}.hd-profile strong{display:block;max-width:140px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--hd-ink);font-size:12px;font-weight:550}.hd-profile small{display:block;margin-top:3px;color:var(--hd-muted);font-size:10px}.hd-menu-toggle,.hd-sidebar-close,.hd-backdrop,.hd-mobile-logo{display:none}.hd-main{display:grid;align-content:start;gap:24px;width:100%;max-width:1560px;min-width:0;margin:0 auto;padding:36px clamp(24px,3vw,48px) 48px;outline:none}.hd-main>*{min-width:0}.hd-footer{display:flex;justify-content:space-between;gap:16px;margin-top:auto;padding:20px 36px;border-top:1px solid var(--hd-line);color:var(--hd-muted);font-size:11px}.hd-footer a{color:var(--hd-jade);text-underline-offset:4px}.hd-page-heading{display:flex;justify-content:space-between;align-items:center;gap:20px;margin-bottom:2px}.hd-eyebrow{display:block;margin-bottom:9px;color:var(--hd-jade);font-size:11px;font-weight:550;letter-spacing:.025em}.hd-page-heading h1{margin:0;font-size:clamp(24px,2.3vw,32px);font-weight:550;line-height:1.25;letter-spacing:-.04em}.hd-page-heading p{margin:9px 0 0;max-width:750px;color:var(--hd-muted);font-size:13px;line-height:1.75}.hd-home-actions{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}.hd-action-card{display:flex;align-items:flex-start;gap:13px;min-height:110px;padding:20px;border:1px solid var(--hd-line);border-radius:12px;background:#fff;color:var(--hd-ink);text-align:left;transition:border-color .15s,background .15s}.hd-action-card>div{flex:1;min-width:0}.hd-action-card>svg{width:16px;height:16px;margin-top:4px;color:var(--hd-muted)}.hd-action-card strong{font-size:14px;font-weight:550}.hd-action-card p{margin:7px 0 0;font-size:12px;line-height:1.65;color:var(--hd-muted)}.hd-action-card:hover{border-color:#9fbdb0;background:#fdfefb}.hd-action-icon{display:inline-grid;place-items:center;width:36px;height:36px;flex-shrink:0;border-radius:10px;background:#edf3eb;color:var(--hd-jade)}.hd-action-card--primary{border-color:#20575d;background:#20575d;color:#fff}.hd-action-card--primary .hd-action-icon{background:#396b6d;color:#fff}.hd-action-card--primary p,.hd-action-card--primary>svg{color:#d5e5df}.hd-action-card--primary:hover{background:#173f46;border-color:#173f46}.hd-metrics{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}.hd-metrics button{display:grid;grid-template-columns:1fr auto;gap:10px;align-items:center;padding:20px;border:1px solid var(--hd-line);border-radius:12px;background:#fff;color:var(--hd-ink);text-align:left}.hd-metrics button>span{display:flex;gap:9px;align-items:center;color:var(--hd-muted);font-size:12px}.hd-metrics button>span svg{width:17px;height:17px;color:var(--hd-jade)}.hd-metrics button>strong{grid-column:2;grid-row:1 / 3;font-size:30px;font-weight:550;line-height:1;letter-spacing:-.05em}.hd-metrics small{font-size:11px;line-height:1.5;color:var(--hd-muted)}.hd-metrics button:hover{border-color:#a7c2b5}.hd-home-grid{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:24px;align-items:start}.hd-home-main,.hd-home-aside,.hd-help-aside{display:grid;gap:20px;min-width:0}.hd-card{padding:24px;border:1px solid var(--hd-line);border-radius:12px;background:#fff;box-shadow:0 2px 6px #18324705}.hd-card h2,.hd-card h3{margin:0;font-size:15px;font-weight:550;line-height:1.5;letter-spacing:-.015em}.hd-card>p{color:var(--hd-muted);font-size:13px;line-height:1.75}.hd-card-heading{display:flex;align-items:center;justify-content:space-between;gap:16px}.hd-card-heading p{margin:5px 0 0;color:var(--hd-muted);font-size:12px}.hd-text-button{display:inline-flex;align-items:center;justify-content:flex-start;gap:8px;min-height:36px;padding:4px 0;border:0;background:none;color:var(--hd-jade);font-size:12px;text-align:left}.hd-text-button>svg{width:15px;height:15px}.hd-attention{display:flex;align-items:center;gap:12px;padding:17px 20px;border:1px solid #ecdcae;border-radius:12px;background:#fff9e9;color:#705526}.hd-attention strong{font-size:13px;font-weight:550}.hd-attention p{margin:5px 0 0;font-size:12px;line-height:1.6}.hd-attention button{display:inline-flex;gap:6px;align-items:center;padding:6px 0;margin-left:auto;border:0;color:#705526;background:none;font-size:12px;font-weight:550}.hd-attention button svg{width:15px;height:15px}.hd-recent{padding-bottom:0;overflow:hidden}.hd-recent .hd-ticket-list{margin:20px -24px 0}.hd-ticket-row,.hd-ticket-columns{display:grid;grid-template-columns:minmax(180px,1fr) 150px 95px 150px;gap:14px;align-items:center}.hd-ticket-columns{padding:15px 24px;border-bottom:1px solid var(--hd-line);background:#f9fbf8;color:var(--hd-muted);font-size:11px}.hd-ticket-row{width:100%;min-height:86px;padding:20px 24px;border:0;border-bottom:1px solid #edf0ed;background:#fff;color:var(--hd-ink);text-align:left}.hd-ticket-row:last-child{border-bottom:0}.hd-ticket-row:hover{background:#f6faf7}.hd-ticket-subject{display:flex;align-items:center;gap:12px;min-width:0}.hd-ticket-subject>div{min-width:0}.hd-ticket-subject strong{display:block;color:var(--hd-ink);font-size:13px;font-weight:550;line-height:1.55;overflow-wrap:anywhere}.hd-ticket-subject small{display:block;margin-top:5px;color:var(--hd-muted);font-size:11px;line-height:1.5}.hd-ticket-symbol{display:grid;place-items:center;width:34px;height:34px;flex-shrink:0;border:1px solid var(--hd-line);border-radius:9px;color:#66847b;background:#f7faf7}.hd-ticket-symbol svg{width:18px;height:18px}.hd-ticket-symbol.needs-reply{color:#946c27;border-color:#eadcb9;background:#fff8e8}.hd-waiting-badge{display:inline-flex;padding:5px 8px;border-radius:6px;color:#7f5d20;background:#fff3d5;font-size:10px;white-space:nowrap}.hd-ticket-row time{display:flex;justify-content:space-between;align-items:center;gap:8px;color:var(--hd-muted);font-size:11px}.hd-ticket-row time svg{width:15px;height:15px}.hd-ticket-list.is-compact .hd-ticket-row{grid-template-columns:minmax(0,1fr) 136px;row-gap:6px;min-height:95px}.hd-ticket-list.is-compact .hd-ticket-priority{display:none}.hd-ticket-list.is-compact .hd-ticket-subject{grid-row:1 / 3}.hd-ticket-list.is-compact time{grid-column:2;font-size:10px}.hd-support-note{overflow:hidden;border:1px solid var(--hd-line);border-radius:12px;background:#edf3ea}.hd-support-note>img{display:block;width:100%;height:118px;object-fit:cover;object-position:50% 58%}.hd-support-note>div{padding:22px}.hd-support-note h2{margin:0 0 10px;font-size:19px;font-weight:550;letter-spacing:-.035em}.hd-support-note p{margin:0 0 8px;color:var(--hd-muted);font-size:12px;line-height:1.8}.hd-resource{display:flex;align-items:center;gap:12px;width:100%;padding:19px 0;border:0;border-bottom:1px solid var(--hd-line);background:none;color:var(--hd-jade);text-align:left}.hd-resource:last-child{border-bottom:0;padding-bottom:0}.hd-resource>div{flex:1;min-width:0}.hd-resource strong{display:block;color:var(--hd-ink);font-size:12px;font-weight:550}.hd-resource span{display:block;margin-top:5px;color:var(--hd-muted);font-size:11px;line-height:1.65}.hd-resource>svg:last-child{width:14px;height:14px}.hd-empty{display:grid;justify-items:center;gap:12px;padding:44px 24px;text-align:center}.hd-empty>svg{width:32px;height:32px;margin-bottom:6px;color:#76958a}.hd-empty h2,.hd-empty h3{margin:0;font-size:16px;font-weight:550}.hd-empty p{max-width:380px;margin:0;color:var(--hd-muted);font-size:13px;line-height:1.75}.hd-empty button{margin-top:4px}.hd-ticket-board{padding:0;overflow:hidden}.hd-ticket-toolbar{padding:8px 24px 20px}.hd-tabs{display:flex;gap:22px;overflow-x:auto;border-bottom:1px solid var(--hd-line)}.hd-tabs button{display:inline-flex;align-items:center;gap:7px;padding:16px 0 14px;border:0;border-bottom:2px solid transparent;background:none;color:var(--hd-muted);font-size:12px;white-space:nowrap}.hd-tabs button.is-active{color:var(--hd-jade);border-bottom-color:var(--hd-jade);font-weight:550}.hd-tabs button>span{display:inline-grid;place-items:center;min-width:19px;padding:1px 5px;border-radius:5px;background:#edf2ed;font-size:10px}.hd-ticket-filters{display:flex;align-items:center;gap:14px;margin-top:20px}.hd-search{display:flex;align-items:center;gap:10px;min-height:42px;padding:8px 12px;border:1px solid var(--hd-line);border-radius:8px;color:var(--hd-muted);background:#fff}.hd-search input{min-width:0;width:100%;height:24px;padding:0;border:0;outline-offset:6px;background:none;color:var(--hd-ink);font-size:13px}.hd-search>svg{width:18px;height:18px}.hd-ticket-filters .hd-search{flex:1}.hd-ticket-filters select{max-width:220px;min-height:42px}.hd-list-footer{display:flex;justify-content:space-between;gap:14px;padding:16px 24px;border-top:1px solid var(--hd-line);color:var(--hd-muted);font-size:11px}.hd-help-intro{display:flex;align-items:flex-start;gap:18px;padding:24px;border:1px solid #d5e4dc;border-radius:12px;background:#edf4ed}.hd-help-intro>svg{color:var(--hd-jade);width:26px;height:26px}.hd-help-intro h2{margin:0 0 8px;font-size:16px;font-weight:550}.hd-help-intro p{max-width:850px;margin:0;color:var(--hd-muted);font-size:13px;line-height:1.8}.hd-help-tabs{display:flex;gap:8px;border-bottom:1px solid var(--hd-line)}.hd-help-tabs [role=tab]{min-height:44px;padding:10px 16px;border:0;border-bottom:3px solid transparent;background:transparent;color:var(--hd-muted);font-size:13px;cursor:pointer}.hd-help-tabs [aria-selected=true]{border-bottom-color:var(--hd-jade);color:var(--hd-jade);font-weight:600}.hd-help-tabs [role=tab]:focus-visible{outline:2px solid var(--hd-jade);outline-offset:-2px;border-radius:6px}.hd-help-grid{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:24px;align-items:start}.hd-help-categories{display:flex;flex-wrap:wrap;gap:8px;margin:20px 0 28px}.hd-help-categories button{min-height:33px;padding:6px 12px;border:1px solid var(--hd-line);border-radius:7px;background:#fff;color:var(--hd-muted);font-size:11px}.hd-help-categories button.is-active{border-color:#b9d3c5;background:#eaf2ec;color:var(--hd-jade)}.hd-muted{color:var(--hd-muted);font-size:12px}.hd-help-grid .faq-list{margin-top:20px;border:0}.hd-help-grid .ui-accordion-trigger{padding:18px 0;font-size:13px;font-weight:500}.hd-help-grid .ui-accordion-body{padding:0 0 20px;background:#fff;color:var(--hd-muted);font-size:13px;line-height:1.85}.hd-contact-card>.hd-action-icon{margin-bottom:15px}.hd-contact-card .portal-btn{width:100%;margin-top:6px}.hd-email-link{display:inline-flex;align-items:center;gap:6px;max-width:100%;color:var(--hd-jade);font-size:12px;overflow-wrap:anywhere;text-underline-offset:4px}.hd-email-link svg{width:14px;height:14px}.hd-shell .portal-btn{background:var(--hd-primary);min-height:42px;border-radius:8px;box-shadow:none;font-size:13px}.hd-shell .portal-btn:hover{background:#173f46}.hd-shell .portal-btn--ghost{background:#fff;border-color:var(--hd-line);color:var(--hd-primary)}.hd-shell .portal-btn--ghost:hover{background:#edf4ef}.hd-shell .c360-card,.hd-shell .tips-card,.hd-shell .facturas-list{border-color:var(--hd-line);border-radius:12px;box-shadow:none}.hd-shell .c360-eyebrow,.hd-shell .crm-field__label{font-family:inherit;font-size:12px;letter-spacing:0;text-transform:none}.hd-shell .reportar-grid,.hd-shell .detalle-grid{grid-template-columns:minmax(0,1fr) 300px;gap:24px;align-items:start}.hd-shell .reportar-grid>.c360-card,.hd-shell .detalle-grid>.c360-card{min-width:0}.hd-shell .reportar-tips,.hd-shell .detalle-col,.hd-shell .portal-field{min-width:0}.hd-shell .portal-textarea,.hd-shell .crm-input,.hd-shell .crm-select{min-height:42px;border-radius:8px;font-size:13px}.hd-shell .crm-field__label{display:block;margin-bottom:8px;font-weight:500}.hd-shell .priority-seg__btn{padding:10px 12px}.hd-shell .priority-seg__btn.is-active{color:var(--hd-primary);border-color:#9cbcad;background:#edf4ef}.hd-shell .portal-crumbs{display:flex;flex-wrap:wrap;align-items:center;gap:9px;font-family:inherit;font-size:12px;letter-spacing:0;text-transform:none}.hd-shell .portal-crumbs__link{padding:0;border:0;background:none;font:inherit;color:var(--hd-jade);cursor:pointer}.hd-shell .detalle-head__title{font-size:clamp(23px,2.5vw,30px);font-weight:550;line-height:1.35;overflow-wrap:anywhere}.hd-shell .detalle-head__id,.hd-shell .detalle-head__sub{font-family:inherit;font-size:12px;color:var(--hd-muted)}.hd-shell .conv-msgs{padding-top:8px}.hd-shell .msg{margin-bottom:18px;padding:18px;border:1px solid var(--hd-line);border-radius:10px}.hd-shell .msg--cliente{background:#f8faf7;border-left:3px solid #afc8ba}.hd-shell .msg--agente{background:#edf5f1;border-left:3px solid var(--hd-jade)}.hd-shell .msg--sistema{background:#f7f9fa;border-left:3px solid #b1c4cc}.hd-shell .msg__name{font-size:13px}.hd-shell .msg__body{font-size:14px;line-height:1.85;white-space:pre-wrap;overflow-wrap:anywhere}.hd-shell .msg__time{font-size:11px}.hd-shell .reply-area{margin-top:22px;padding-top:22px;border-top:1px solid var(--hd-line)}.hd-shell .tip-item__text{font-size:13px;line-height:1.8}.hd-shell .portal-stats .crm-stat{min-height:110px;padding:20px;border-radius:12px;box-shadow:none}.hd-shell .portal-stats .crm-stat:before{display:none}.hd-shell .crm-stat__label{font-family:inherit;font-size:12px;letter-spacing:0;text-transform:none}.hd-shell .portal-stats .crm-stat__value{font-size:26px;font-weight:550}.hd-shell .tickets-header{align-items:flex-start;flex-wrap:wrap;gap:20px}.hd-shell .factura-row__head{gap:12px;grid-template-columns:175px 80px minmax(100px,1fr) 155px auto 16px;padding:20px}.hd-shell .factura-row__body{padding:24px;background:#f9fbf8}.hd-shell .factura-row__number{font-size:11px}.hd-shell .invoice-payments{background:#fff}.hd-account-grid{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:24px;align-items:start}.hd-account-main{display:grid;gap:22px;min-width:0}.hd-account-grid .detail-row__value{overflow-wrap:anywhere}.hd-read-only{padding:14px 18px;border:1px solid var(--hd-line);border-radius:9px;background:#edf4f1;color:var(--hd-muted);font-size:13px;line-height:1.7}@media(max-width:1320px){.hd-home-actions{gap:12px}.hd-action-card{padding:18px;flex-wrap:wrap}.hd-action-card>div{flex:1 1 120px}.hd-action-card>svg{display:none}.hd-topbar{padding-inline:24px}.hd-global-search{width:190px}.hd-home-grid,.hd-help-grid,.hd-account-grid,.hd-shell .reportar-grid,.hd-shell .detalle-grid{grid-template-columns:minmax(0,1fr) 270px;gap:20px}.hd-ticket-columns,.hd-ticket-row{grid-template-columns:minmax(160px,1fr) 140px 75px 120px;gap:10px}.hd-shell .factura-row__head{grid-template-columns:165px 75px minmax(0,1fr) auto 16px}.hd-shell .factura-row__head>.factura-row__client{display:none}}@media(max-width:1100px)and (min-width:981px){.hd-home-grid,.hd-help-grid,.hd-account-grid{grid-template-columns:1fr}.hd-home-aside,.hd-help-aside{grid-template-columns:repeat(2,minmax(0,1fr))}.hd-global-search{display:none}.hd-shell .reportar-grid,.hd-shell .detalle-grid{grid-template-columns:1fr}.hd-shell .reportar-tips,.hd-shell .detalle-col{display:grid;grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:980px){.hd-workarea{margin-left:0}.hd-sidebar{z-index:60;width:min(300px,calc(100vw - 44px));transform:translate(-100%);visibility:hidden;transition:transform .18s,visibility .18s}.hd-sidebar.is-open{transform:translate(0);visibility:visible}.hd-backdrop{display:block;position:fixed;z-index:55;inset:0;width:100%;border:0;background:#122a2959}.hd-menu-toggle,.hd-sidebar-close{display:inline-grid;flex-shrink:0}.hd-mobile-logo{display:block;flex-shrink:0}.hd-sidebar-brand{padding-inline:0}.hd-topbar{min-height:70px;padding:12px 24px}.hd-main{padding:28px 24px 36px}.hd-breadcrumb>span:first-of-type{display:none}.hd-breadcrumb>span[aria-hidden]{display:none}}@media(max-width:760px){.hd-topbar{padding:12px 16px;gap:10px}.hd-topbar-actions{gap:10px}.hd-global-search{display:none}.hd-profile>div{display:none}.hd-breadcrumb{gap:10px}.hd-main{gap:20px;padding:26px 16px 32px}.hd-page-heading h1{font-size:25px}.hd-page-heading p{font-size:13px}.hd-home-actions{grid-template-columns:1fr;gap:10px}.hd-action-card{min-height:90px;align-items:center;padding:18px}.hd-action-card>svg{display:block}.hd-metrics{gap:8px}.hd-metrics button{display:flex;flex-direction:column;align-items:flex-start;gap:12px;padding:16px 12px}.hd-metrics button>span{font-size:11px;line-height:1.5;min-height:32px}.hd-metrics button>span svg{display:none}.hd-metrics button>strong{font-size:28px}.hd-metrics small{display:none}.hd-home-grid,.hd-help-grid,.hd-account-grid{grid-template-columns:1fr;gap:20px}.hd-home-aside{grid-template-columns:1fr}.hd-support-note{display:grid;grid-template-columns:105px 1fr}.hd-support-note>img{height:100%;min-height:180px}.hd-support-note>div{padding:20px}.hd-support-note h2{font-size:18px}.hd-card{padding:20px}.hd-recent{padding-bottom:0}.hd-recent .hd-ticket-list{margin-inline:-20px}.hd-ticket-row,.hd-ticket-list.is-compact .hd-ticket-row{grid-template-columns:minmax(0,1fr) auto;gap:12px;padding:18px 20px}.hd-ticket-subject,.hd-ticket-list.is-compact .hd-ticket-subject{grid-row:auto;grid-column:1 / -1}.hd-ticket-priority,.hd-ticket-columns{display:none}.hd-ticket-row time,.hd-ticket-list.is-compact time{grid-row:auto;grid-column:2}.hd-ticket-row time svg{display:none}.hd-attention{align-items:flex-start;flex-wrap:wrap;padding:18px}.hd-attention>div{flex:1;min-width:150px}.hd-attention button{padding-top:0}.hd-ticket-board{padding:0}.hd-ticket-toolbar{padding:4px 18px 18px}.hd-tabs{gap:20px}.hd-ticket-filters{flex-direction:column;align-items:stretch;gap:10px}.hd-ticket-filters select{max-width:none}.hd-list-footer{padding:16px 18px;flex-wrap:wrap;gap:8px}.hd-help-intro{padding:20px;gap:14px}.hd-help-intro>svg{width:22px;height:22px}.hd-help-intro h2{font-size:15px;line-height:1.5}.hd-help-categories{margin-bottom:24px}.hd-footer{padding:20px 16px;flex-direction:column;gap:10px}.hd-shell .reportar-grid,.hd-shell .detalle-grid,.hd-shell .reportar-form-grid{grid-template-columns:1fr}.hd-shell .reportar-form-grid>.portal-field+.portal-field{margin-top:14px}.hd-shell .detalle-head{flex-wrap:wrap;gap:14px}.hd-shell .c360-card{padding:20px}.hd-shell .portal-stats{grid-template-columns:1fr;gap:10px}.hd-shell .portal-stats .crm-stat{min-height:90px}.hd-shell .factura-row__head{grid-template-columns:minmax(0,1fr) auto 16px;gap:12px 8px;padding:18px 16px}.hd-shell .factura-row__number{grid-column:1;font-size:10px}.hd-shell .factura-row__date{grid-column:1;grid-row:2}.hd-shell .factura-row__head>span:not([class]){grid-column:2;grid-row:2}.hd-shell .factura-row__total{grid-column:2;grid-row:1;font-size:13px}.hd-shell .factura-row__chevron{grid-column:3;grid-row:1 / 3}.hd-shell .factura-row__body{padding:18px 14px}.hd-shell .factura-search-wrap,.hd-shell .factura-search{width:100%}.hd-shell .factura-body-foot{flex-wrap:wrap;gap:18px}}@media(prefers-reduced-motion:reduce){.hd-sidebar,.hd-action-card{transition:none}}